Returns & Exchanges

At Winmau, we are committed to providing the highest quality darts equipment; however, if you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days.

Return Process

  • 1.
    Initiate Your Return

    Log in to your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.

  • 2.
    Package Your Gear

    Securely pack the unused items in their original Winmau packaging, ensuring all flights, shafts, and accessories are included to qualify for a full refund.

  • 3.
    Label and Post

    Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or local post office.

  • 4.
    Inspection and Refund

    Once our quality control team verifies the condition of the returned sports equipment, your refund will be processed to your original payment method within 5-7 business days.