Returns & Exchanges
At Winmau, we are committed to providing the highest quality darts equipment; however, if you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days.
Return Process
- 1.Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.
- 2.Package Your Gear
Securely pack the unused items in their original Winmau packaging, ensuring all flights, shafts, and accessories are included to qualify for a full refund.
- 3.Label and Post
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or local post office.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the returned sports equipment, your refund will be processed to your original payment method within 5-7 business days.